Thxs for that Ms, Vivi.
i believe it is my password that might have messed me up according to that forum as my passwords are normally over 16 characters longs (i play a few other MOBA's n MMORPGS) i went for the link to that, but when i went to either Change password or Support via the links provided, i got met with 404 Not Found Error's. I went through the homepage to do it instead though which seems to work so far so i hope it gets fix asap. Thx again