[Crashing & Verify problem?]

10 hours ago, Vivi said:

Yes, its unfortunately coded to act how I've mentioned. Liveplex (the original developers of the game) figured if you have a high ping, you must be playing from a region that would not be supported for the game (ex - NA players trying to play KR would auto disconnect as a failsafe if they got passed the region block).

We do have the measures we can to lessen the impact of it, and for the most part it is effective. But if your routing to the server is bad or goes through a poor node, you'll see some struggles.

 

There was also a fire in one of our data server centers which housed our dev servers, I do believe anyway, some of our players used to route through that building. Now that it's gone, those who are now being rerouted are seeing higher ping which in turn is causing more disconnects.  This is all speculation on my part as I have been monitoring the server's network when it was brought to my attention and I see nothing server side that would suggest it's a server issue.

But, that hub seemed to be one of the main routes for some of our NA players, which I'm going to go out on a limb and assume that's where you're from considering the time frame you're replying in.

 

But, unfortunately it's just a case of trying to get a different routing path for your internet to try and find the nodes that work for you, and which is why a VPN is highly suggested.

Ha, the VPN works!

I use Proton VPN, since it's free and so far I haven't encountered any kicks. No lags, I'm happy.

Thank you Vivi for the help!

Oh and.. I'm from Germany, I just have a very bad Sleeping schedule. 😅

 

 

On 5/26/2021 at 9:42 PM, beelzebub5000 said:

I get exactly this message, sometimes after 4-5 minutes, but very often immediately after logging in or in the character selection screen. I worked through the list with the tips, my router is not connected to the PC via Wi-Fi but with a cable, restarted the PC and the router, DNSFlush ect. ect. I live in Germany and since the servers are in France, my ping should actually be ok, right?

Hi beelzebub, maybe you're lucky with the VPN as well?

I use the Netherlands as location and have so far no connection issues.

[Crashing & Verify problem?]

Hey Vivi, thank you very much for the link!

I've tried some of them so far with no luck. I look where I can get an VPN (never used one before) and pray to the gaming gods for some better ping, if that's the issue here.

I was able to play EE from here with no such issue, is it really just the game itself?

[Crashing & Verify problem?]

Hi Goddess!

I've tried the settings, sadly it did not change the crashing/kicking.

oh and I already use the lowest graphical option possible in the game. 

I'm not that techy with stuff like specs, but I have an laptop with an i5 cpu, 8 GB ram and have the 64-bit-system in windows 10 home.

 

[Crashing & Verify problem?]

Hey, I've got the same problem. I just installed the game and it started to crash as soon as in the creation of the character and starter zone.

I started the game as admin, its is on the D drive, I used the win 7 and XP (service pack 3)-compatibility and also used the verify tool without any found issues.

I don't get an error message, mother just kicks me every time.. while running around, while taking a quest or whatever I'm doing.

It crashes regularly every 5-10 minutes im in. Any more suggestions?

 

edit: I've also put the game as an exception in my antivirus without success, so I'm completely out of ideas.