Hello,
Please create a ticket at the following link: www.vendettagn.com/support.vgn
Note: You need to have a pre-existing VGN account in order to be assisted by a GM, as it involves confidential information.
Attempt to provide as much information as possible to validate that you are the owner of the account, such as: Username of the lost account, Email, IGN (In-Game Name), Last remembered passwords for both the VGN account and the character (if applicable), among others.
Regards.