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Disconnection Issues Help!


DrDieLess
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I know that there are a lot of people that have some connection issues (unable to connect or getting disconnect randomly). Here are some things you should look at to try and minimize your connection issues!

 

1. Rebooting your computer sometimes help clear things out

2. Make sure that your network, or wireless, card drivers are up to date

3. Reboot your router and/or your cable/dsl box. Doing a "hard reboot" is a good thing to try. That means unplugging to 30sec and then plugging it back in. A soft reboot would be hitting the power button (if your router/mode box has an actual button)

4. Check to make sure that you are running the latest firmware for your router. many routers have a self-updating feature that can save you if you have little technical knowledge. Even if it doesn't, updating most routers is extremely simply and straightforward.

5. Check out speedtest.net and see how that works. The misconception people have is that you need a high bandwidth connection and you won't have problems. Online gaming takes up little bandwidth, but it is the latency (response time, also know as ping) that determines your lag. Make sure that you are selecting Paris, France as your test point.

6. If you are using Wi-Fi, try to reposition yourself to try and weed out deadzones in your home. if your router has external antennas, most of those can be replaced with much more powerful versions at very little cost -> http://www.newegg.ca/Product/ProductList.aspx?Submit=ENE&N=100166808 4093&IsNodeId=1&Description=antennas&name=Network Antennas&Order=BESTMATCH&isdeptsrh=1

7. If you are using a wireless connection, try going wired. If you are already wired, try switch out your network cable. It's uncommon those go bad, but if you done all else, try that.

8. If you are uploading anything, that can seriously put the hurt on your latency. Make sure that you have things like torrent programs turned off and even things like Steam (and similar programs) that like to auto-update stuff on their own and suck up your precious bandwidth.

9. Flush your DNS. Open a command window and type "ipconfig /flushdns" press Enter, close out the command window and restart your computer.

10. If you are using WiFi, check your power options. Sometimes, depending on your settings, your Wifi can go into a low performance mode to save on power.

11. As it's been said many times here, try using a VPN to get a closer connection to the server. The physical distance between you and the server will create additional latency, leading to lag and/or disconnection issues. The server is physically located in Paris, France. So in your VPN searches, try to find something partway between where you live and that. A couple of options to try would be WTFast or NordVPN

12. If all else fails, it's time to contact your ISP for additional help. Depending on what connection you use, many ISPs may have updated hardware that they can switch out at little to no cost (as it's usually factored into your monthly fee anyways). Don't be afraid to ask for the latest and greatest from them!

 

Nate aka DrDieLess

Edited by DrDieLess
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