Fantic Posted February 7 Report Share Posted February 7 I'm having problems sometimes when I run Scarlet Blade, after the first login and password, an error alert appears in XIGNCODE, and the game doesn't open. I have already done the configuration in the Windows 10, in the karpersky antivirus, in the Malwares Windows Firewall Control, with permissions for the game, both for the game's .exe and for the xm.exe, sometimes I can open the game or other times not. And when it comes to drive space, I have 106GB empty space. To run, I have to delete all permissions, "VERIFY" the game, then activate the permissions again to test whether the game will open or not. This is a very tiring routine. I had never gone through this entire process to make the game work, if it is an error in the game, could you please fix this through an update or explain to me some other procedure to avoid this error: *--Security--alert--* 0xE0191009 Error: Failed to update XIGNCODE due to insufficient hard drive space or because the program is being blocked by a firewall or anti-virus software. Image: https://prnt.sc/_z5b6s1HEZaW Quote Link to comment Share on other sites More sharing options...
Filomena Posted February 7 Report Share Posted February 7 Hey Fantica. Everyone has that bug from time to time. My suggestion is just to wait 15-20 minutes, then you can relog again. I also torn off the PC and I turn it on again, and usually game starts again, but it does not always work. Quote Link to comment Share on other sites More sharing options...
Norleras Posted February 8 Report Share Posted February 8 That's been hitting us as well and is a recurring issue. Just give it some time and try again. I recall Zincite calling it a CDN issue. You can try flushing the DNS and closing other applications down like Discord, but that could be purely a psychological matter than anything else. I usually do it and it works fine afterwards. Again, could be psychological. Quote Link to comment Share on other sites More sharing options...
Akuma514 Posted March 7 Report Share Posted March 7 Hey sorry for reviving messaging now but i just downloaded the game today let the game and all of its files through both my antivirus and the firewall and restarted my computer as well as the game being installed to my C Drive and i still get this error i am unsure what else i can do about it so yeah i was just asking here to see if anyone hade any ideas on what might be causing this? Quote Link to comment Share on other sites More sharing options...
Spektar Posted March 7 Report Share Posted March 7 It is random. Restarting Windows should help and dont start game immidatelly. There are some prosesses in background that should finnish before start I guess. Quote Link to comment Share on other sites More sharing options...
Akuma514 Posted March 8 Report Share Posted March 8 Yeah still happening today do we know how much space this update actually needs? Quote Link to comment Share on other sites More sharing options...
VGN GM Vivi Posted March 11 VGN GM Report Share Posted March 11 On 2/8/2024 at 11:16 AM, Norleras said: That's been hitting us as well and is a recurring issue. Just give it some time and try again. I recall Zincite calling it a CDN issue. You can try flushing the DNS and closing other applications down like Discord, but that could be purely a psychological matter than anything else. I usually do it and it works fine afterwards. Again, could be psychological. As Norleras has said here, its not necessarily a harddrive issue, but rather its trying to connect to a CDN and failing. The best you can do is restarting in the hopes that it connects to a different one successfully. Quote Link to comment Share on other sites More sharing options...
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