First, look if you have a quest to get the reset skill chip. Then you can put all your skills again.
For teleports, you need to send a ticket, they will mail you one. Game introduced also Mereholt, barbirion and Agoge warps, so look if you have the quests for them (in Idel NPC in Enocia), if no, ask them in the ticket too. If you don't see the quest for reset skill, I think admins will give you one also.